Overview
HEAL Behavioral Health provides a premier, upscale treatment experience for adults seeking recovery in West Palm Beach, Florida. As a dually licensed mental health and substance abuse facility, HEAL offers a comprehensive and integrated approach to treating addiction, alcoholism, and co-occurring disorders. Their programs also address process addictions like sex and gambling addiction. Clients reside in modern, home-style residences with amenities like a swimming pool and fitness center. With a strong emphasis on individualized care, HEAL combines evidence-based therapies with holistic wellness. Their JCAHO-accredited programs, including a dedicated track for professionals, are designed to foster profound, sustainable recovery through residential and outpatient services. Visit their website here.
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with HEAL's admissions team.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs and what treatment looks like.
Treatment
Levels of Care
Inpatient Residential Treatment
Immersive healing in home-style living.
Outpatient Programs (PHP & IOP)
Flexible, structured step-down support.
Professionals Program
Discreet care for executives & licensed pros.
Approaches
Policies
Open Campus Model
Voluntary program with 24/7 staff support in home-style residences.
Smoking/Vaping Policy
Permitted in designated outdoor areas at residences.
Electronics Policy
Personal devices secured but accessible at scheduled times.
Family Visits
Weekend visiting hours and integrated family therapy.
Cost
Insurance Accepted
HEAL is in-network with many major PPO insurance plans. Their admissions team provides a free, confidential insurance verification to explain your coverage and estimate any out-of-pocket expenses.
Self-Pay
For those choosing to pay privately, HEAL offers an all-inclusive monthly rate. Please call to confirm current pricing.
- Residential Program (All-Inclusive): $39,000 / month
Reviews
Based on 133 Google reviews
What Clients Appreciate
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Compassionate Staff: Consistently described as knowledgeable, dedicated, and genuinely invested in client well-being.
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Quality Clinical Care: High praise for the effectiveness of both individual and group therapy sessions.
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Upscale Housing: Clean, comfortable home-style residences are a major highlight, making clients feel respected.
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Gourmet Food: The on-site chef receives consistent rave reviews for delicious and nutritious meals.
"I cannot say enough positive things about HEAL. From the moment I walked in I felt welcomed and safe. The staff is absolutely incredible and truly cares about each and every client... I would recommend this place to anyone who is struggling."
"HEAL is by far the best treatment facility I have ever been to. The clinical team is top notch. The housing is amazing, clean, and very comfortable. I’ve been to other treatment centers that felt like a business... At HEAL they actually care."
View additional context from reviews
Negative reviews for HEAL Behavioral Health are exceptionally rare. The few that exist typically mention isolated communication issues or disagreements with specific rules, rather than systemic problems with the program or quality of care.
Tip: The vast majority of feedback indicates a high level of satisfaction with the staff, environment, and therapeutic effectiveness of the program.
Location
Address
HEAL Behavioral Health105 S Narcissus Ave, Suite 309
West Palm Beach, FL 33401, USA
Hours
Office Hours: 8am - 6pm
Admissions & Residential Care available 24/7.
Frequently Asked Questions
Is this a closed or locked facility?
HEAL operates with an open-campus philosophy. While there is 24/7 staff supervision for safety and accountability, it is not a locked facility. The program is voluntary and built on a foundation of trust and personal responsibility.
Can I use my phone or laptop? Is there WiFi?
Yes, you can bring them. To help you immerse yourself in treatment, personal electronics are securely stored by staff. You will have scheduled, supervised times to use your devices to communicate with loved ones or attend to essential personal or professional matters.
Are family visits allowed?
Yes, absolutely. HEAL encourages family involvement and has designated visiting hours. They also offer a robust family program that includes family therapy sessions and educational workshops to support the entire family system.
What is the living situation like?
Clients reside in upscale, fully-furnished homes. These modern residences feature comfortable living areas, full kitchens, and shared bedrooms, creating a dignified, home-like environment.
Can I get my own room?
Shared rooms are the primary setup, there may be options for private rooms, but according to pictures/videos rooms appear to be shared. It is best to contact HEAL to confirm.
Is smoking/vaping allowed?
Yes, clients who smoke or vape are permitted to do so in designated outdoor areas at the residential home.
How long will I be there?
The length of stay is tailored to your unique clinical needs. Programs can range from 30, 60, to 90 days. For the most effective and lasting results, a 60-90 day stay is often recommended.
Is Suboxone (MAT) permitted?
Yes, HEAL's medical team utilizes Medication-Assisted Treatment (MAT) with medications like Suboxone when it is determined to be a clinically appropriate part of a client's recovery plan.
Who provides care here?
Your care team is a multidisciplinary group of experienced professionals, including a Medical Director, a Clinical Director, licensed therapists (LCSW, LMHC), case managers, and a team of 24/7 on-site Behavioral Health Technicians.
Does this program use the 12-Steps?
HEAL's core curriculum is built on evidence-based clinical therapies like CBT, DBT, and EMDR. While not a 12-Step program, they are supportive of all pathways to recovery and can help clients connect with 12-Step fellowships if they wish.
Is the program faith-based?
No, HEAL's program is clinical and not based on any specific faith or religion. They welcome clients from all spiritual backgrounds and focus on proven therapeutic practices.
Who else will be in treatment with me?
You will be in treatment with other adults (18+) from diverse backgrounds who are committed to recovery. The program is co-ed, but housing is separated by gender to ensure comfort and safety. The community includes clients from the general population as well as those in the Professionals Program.
What should I bring with me?
You should pack 7-10 days of comfortable clothing, including modest swimwear and workout clothes. Also bring personal toiletries (alcohol-free), your ID and insurance card, and any current non-narcotic prescription medications in their original, sealed bottles. It's also a good idea to bring books, a journal, and a small amount of cash for incidentals.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
The Joint Commission
Gold Seal of Approval®
Florida DCF Licensed
Substance Abuse & Mental Health
Florida AHCA Licensed
Agency for Health Care Admin
NAATP Member
National Addiction Treatment Providers
FARR Certified
Florida Association of Recovery Residences
TPAS Member
Treatment Professionals in Alumni Services