Overview
WisHope Recovery, located in Waukesha, Wisconsin, is a dedicated provider of comprehensive care for adults facing substance use disorders and co-occurring mental health conditions. By offering a full spectrum of services—including residential treatment, PHP, IOP, and supportive sober living—WisHope creates a personalized path to recovery for each client. The center is committed to accessible care, accepting Medicaid and working as an in-network provider with many insurance plans. With a focus on evidence-based therapies and a supportive, structured environment, WisHope Recovery empowers individuals to build a strong foundation for lasting sobriety and well-being in the greater Milwaukee area. Visit their website here.
Facility
Video
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Amenities & Facility Details
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. Their admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with WisHope's admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Verify insurance and discuss what treatment looks like.
Treatment Programs & Therapies
Levels of Care Offered
Residential
Immersive, 24/7 structured care.
PHP / IOP
Flexible step-down outpatient programs.
Sober Living
Supportive, transitional housing.
Dual Diagnosis
Integrated mental health care.
Suboxone MAT
Medication-assisted treatment.
Therapeutic Approaches
Insurance & Cost
Insurance Accepted
WisHope Recovery is committed to accessible care and is an in-network provider with many insurance plans. They also proudly accept Wisconsin Medicaid.
Verify Your InsuranceSelf-Pay & Medicaid
Self-pay options are available. Please call for exact pricing.
- Residential (Self-Pay): $390 / day
- Outpatient (Self-Pay): $295 / day
- Sober Living (Self-Pay): $800 - $1,000 / month
- Medicaid Rate: $90 / day
Reviews & Testimonials
Based on 90 Google reviews
What Clients Appreciate
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Caring Staff: Reviewers praise the compassionate, knowledgeable staff and family-like atmosphere.
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Life-Saving Program: Many clients credit the program with saving their life and providing essential tools.
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Quality Environment: The therapy, clean facilities, and structured support are highly rated.
"WisHope is an amazing place that saved my life. Every single person on staff is kind and understanding. They never made me feel judged and helped me open my eyes to a better way of life... I would recommend this place to anyone struggling."
"This place truly cares about the people who walk through their doors. They teach skills to use outside of treatment to help maintain your sobriety. The staff are amazing, the houses are clean, and the food is delicious."
View additional context from reviews
A minority of reviews mention concerns with administrative communication, staff turnover, and inconsistencies in rule enforcement. Some former clients felt their specific needs were not fully met or experienced issues with billing after their stay.
Tip: Asking questions about communication protocols and billing up front can help ensure expectations are aligned.
Location & Contact
Address
WisHope Recovery223 Wisconsin Ave unit a
Waukesha, WI 53186, USA
Hours
Admissions 9AM-6PM, Mon-Fri
Residential programs operate 24/7.
Frequently Asked Questions
Program & Treatment
Does this program use the 12-steps, or not use the 12-steps?
The program can accommodate clients who wish to attend 12-step meetings and will provide transportation.
Is the program faith-based?
No, the program is clinically focused and not based on a specific faith or religion.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment with Suboxone is supported as part of a client's treatment plan.
What types of therapies do you use in your addiction treatment programs?
They utilize a wide range of evidence-based and experiential therapies, including Brainspotting, DBT, CBT, Mindfulness, Motivational Interviewing, Recreation Therapy, EMDR, Psychodrama, and TMS.
How do you treat dual diagnosis / co-occurring mental disorders?
WisHope provides integrated care, addressing both the substance use disorder and any co-occurring mental health conditions simultaneously through a unified treatment plan.
What substance use disorder treatment programs do you offer?
They offer a full continuum of care, including Residential Treatment, Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Sober Living.
Do you provide detoxification services?
No, detox services are not explicitly listed as part of their on-site programs.
Why choose this program? What makes it different?
WisHope stands out for its comprehensive continuum of care, acceptance of Medicaid, and in-network status with many insurers, making quality treatment more accessible. Their use of advanced therapies like TMS and Brainspotting also differentiates their clinical approach.
Cost & Admission
What will my costs be for treatment?
For self-pay clients, estimated costs are: Residential at $390/day, Outpatient at $295/day, and Sober Living from $800-$1,000 per month. Costs with insurance will vary based on your plan.
Do you accept insurance for substance use disorder treatment?
Yes, WisHope is in-network with many major insurance providers and also accepts Medicaid. The Medicaid rate is $90 per day.
What is the difference between inpatient and outpatient addiction treatment?
Inpatient (residential) treatment involves living at the facility for 24/7 care and supervision. Outpatient treatment allows clients to live at home or in sober living while attending therapy sessions at the facility on a scheduled basis.
Daily Life & Rules
Is this a closed/locked facility?
No, it is an open campus. Residents are expected to remain on the property unless they are with a staff member.
What should I bring with me?
You should bring comfortable clothing for about a week, personal toiletries (alcohol-free), your ID and insurance card, and any approved medications. Tobacco products are permitted.
What should I leave at home?
Please leave valuables, personal electronics like laptops, and your cell phone at home. Phones will be locked away during your stay.
Is smoking/vaping allowed?
Yes, smoking and vaping are allowed in designated outdoor areas.
What is the living situation like? Can I get my own room?
The accommodations are either in a facility-style building or a more home-like house. All rooms are shared with roommates; private rooms are not available. Bathrooms are also shared.
Can I use my phone or laptop? Is there WiFi?
No. To help clients focus on their recovery, personal electronics like cell phones and laptops are not permitted. Phones are locked away, but residents have access to landline phones.
How long will I be there?
The typical length of stay for the residential program is 30 days. The duration of outpatient and sober living programs varies based on individual progress and needs.
What is the length of a residential stay for substance use disorders?
A standard residential stay is 30 days.
What is the layout of the campus?
WisHope operates out of two main locations: one is a more structured facility, and the other is a comfortable house setting.
Support, Staff & Community
Who provides care here? Are there psychiatrists and psychologists on staff?
Care is provided by a multidisciplinary team that includes doctors (available both on-site and via telehealth), licensed therapists, and nurses. The specific presence of psychiatrists or psychologists on staff is not detailed.
Who else will be in treatment with me? What is the occupancy?
You will be in treatment with other co-ed adults (18+). The facility has a capacity of 16-30 beds, creating a small and supportive community of peers from various backgrounds, including those with private insurance and Medicaid.
Are family visits allowed? What is the family involvement?
Yes, family visits are permitted on the third Saturday of each month. Family therapy is also offered to help heal relationships and build a strong support network for recovery.
What kind of aftercare and follow-up support is available?
WisHope offers a strong continuum of aftercare support. Clients can step down to their Partial Hospitalization (PHP), Intensive Outpatient (IOP), and sober living programs for ongoing structure and therapy.
Is there any follow-up after discharge?
Yes, follow-up is provided through their step-down levels of care, including outpatient programs and sober living communities, which are designed to support long-term recovery.
How long has this facility been open?
WisHope Recovery was founded and began serving the community in 2016.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Licensing
Joint Commission
Gold Seal of Approval®
LegitScript Certified
Verified Healthcare Provider
State Licensed (WI)
Licensed by the State of Wisconsin