Overview
Located in San Antonio, Texas, New Choices Treatment Centers provides a structured and supportive environment for adults recovering from substance use and co-occurring mental health disorders. Their evidence-based approach is delivered in a unique, converted apartment complex, offering clients a sense of independence and community. With a full continuum of care including residential, PHP, and a flexible virtual IOP, New Choices is committed to creating personalized recovery plans. By integrating psychiatric care, MAT support, and life skills development, they equip clients with the tools needed to build a sustainable, sober future. Visit their website here.
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. Their admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with New Choices' admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Verify insurance and discuss what treatment looks like.
Treatment Programs & Therapies
Levels of Care Offered
Residential
30-day immersive apartment-style living.
PHP
Step-down care with structured daily therapy.
Virtual IOP
Flexible 8-week online outpatient program.
Dual Diagnosis
Integrated mental health and substance use care.
Therapeutic Approaches
Insurance & Cost
Insurance Accepted
New Choices is an in-network provider with several major insurance carriers. They do not accept Aetna or United Healthcare (unless by single-case agreement) and do not take Medicaid.
Verify Your InsuranceSelf-Pay
Self-pay options are available. Please call to confirm exact pricing.
- Residential (30 Days): $25,500
- PHP (Per Day): $450
- Virtual IOP (24 Sessions): $6,000
Reviews & Testimonials
Based on 139 Google reviews
What Clients Appreciate
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Compassionate Staff: Many praise the staff for being caring and invested in their recovery.
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Effective Program: Reviewers mention learning essential tools for long-term sobriety.
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Supportive Community: The sense of community and apartment-style living are seen as positives.
"This place saved my life. The staff are amazing and really care about you. They gave me the tools I needed to stay sober and I'm forever grateful. The apartment living helps you transition back to the real world. I would recommend this place to anyone who is serious about getting clean."
"I was at New Choices for 30 days and it was an amazing experience. The staff is great and they do their absolute best to meet your needs and help you in any way possible. I learned so much from my therapist and my group members."
View additional context from reviews
While many reviews are positive, a number of critical reviews cite issues with administrative disorganization, poor communication, and problems with insurance and billing. Some former clients felt that the program's rules were inconsistently enforced and that aftercare planning was inadequate, leaving them without a clear path forward after discharge.
Tip: Asking specific questions about communication protocols and aftercare planning can help ensure your expectations are aligned with the services provided.
Location & Contact
Address
New Choices Treatment Centers3050 Eisenhauer Rd
San Antonio, TX 78209, USA
Hours
Admissions Available 9am - 6pm
Inpatient programs operate continuously 24/7.
Frequently Asked Questions
Program & Treatment
Why choose us? What makes it different than other addiction treatment centers?
Our program stands out with its small, apartment-style setting that fosters independence and community. We combine an evidence-based focus with practical support like being tobacco-friendly and offering structured outings. Our flexible virtual IOP, keypad-entry apartments, and integrated psychiatric care ensure a modern, individualized approach to recovery.
What substance use disorder treatment programs do you offer?
We offer a full continuum of care, including a 30-day Residential (RTC) program, a Partial Hospitalization Program (PHP), and a flexible, 8-week Virtual Intensive Outpatient Program (IOP).
How do you treat dual diagnosis / co-occurring disorders?
We treat co-occurring mental health conditions through an integrated approach. Our care team includes counselors and a psychiatrist available via telehealth to ensure both substance use and mental health needs are addressed simultaneously.
What types of therapies do you use in your addiction treatment programs?
Our programs are built on evidence-based therapies, including individual and group counseling. We also incorporate holistic activities like yoga, fitness, and structured weekend outings. For those interested, optional church attendance is available.
Does this program use the 12-steps?
Our core program is primarily evidence-based. However, we recognize the value of 12-step programs and provide clients with access to 12-step meetings both on and off campus.
Is the program faith-based?
No, our program is not faith-based, making it suitable for individuals of all beliefs and backgrounds. We do offer optional church attendance for those who wish to participate.
How long has this facility been open?
New Choices Treatment Centers was founded in 2017.
Cost & Admission
What will my costs be for treatment?
Costs vary by program. Self-pay estimates are: Residential at $25,500 per month, PHP at $450 per day, and the 8-week Virtual IOP program at $6,000 for 24 sessions. Please call our admissions team for an exact quote.
Do you accept insurance for substance use disorder treatment?
Yes, we are in-network with several major insurance providers. We do not accept in-network Aetna or United Healthcare, but may be able to secure a single-case agreement. We do not accept Medicaid.
Do you provide detoxification services?
No, we do not offer on-site medical detox. Clients must be medically stable before admission to our residential program.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment (MAT), including Suboxone, is allowed and supported as part of a comprehensive treatment plan.
Daily Life & Rules
How long will I be there?
The typical length of stay for our residential program is 30 days. Our virtual IOP is an 8-week program.
What is the living situation like? Can I get my own room?
Our facility is a converted apartment complex. All clients live in shared rooms with a roommate and share a bathroom. Private rooms are not available.
Is this a closed/locked facility?
No, this is a voluntary, open campus with no locked doors. However, clients are expected to remain on-site, and leaving without permission can result in discharge from the program.
Can I use my phone/laptop? Is smoking allowed?
Yes, our facility is tobacco-friendly, and smoking/vaping is allowed in designated areas. Personal cell phones are not permitted for social use or calls, but supervised access is provided for essential tasks like paying bills or work-related emails.
What should I bring? What should I leave at home?
A specific packing list is not provided on the website. Generally, you should bring comfortable clothing, personal toiletries, and any necessary identification. You should leave personal electronics like cell phones and laptops at home, along with any other prohibited items.
Support, Staff & Community
Who provides care here? Are there psychiatrists on staff?
Our treatment team consists of nurses and licensed counselors. Medical oversight is provided by an on-site doctor, and psychiatric services are delivered by a psychiatrist via telehealth.
Who else will be in treatment with me at your facility? What is their occupancy?
You will be in treatment with other adults in a co-ed setting. Our residential program has a capacity of 36 clients, and our PHP house accommodates 8 clients, creating a small, focused community.
What is the family involvement and visitation policy?
Family involvement is encouraged through therapy. Clients are permitted one family visit per 30-day stay, which is scheduled after the family participates in a weekend family therapy session.
What kind of aftercare and follow-up support is available?
We provide a continuum of care for aftercare support. Clients can transition from our residential program to our Partial Hospitalization Program (PHP) or our Virtual Intensive Outpatient Program (IOP) for ongoing treatment.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Licensing
Joint Commission
Accredited by The Joint Commission