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Mountainside - New York City

Outpatient Recovery Hub in Chelsea, NYC

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4.7

(62 Google reviews)

Substance Use Outpatient MAT Friendly City Setting Coed Adults & Teens
243 W 18th St, New York, NY 10011
Weekdays 9am - 8pm

Overview

Mountainside's New York City recovery hub, located in the vibrant Chelsea neighborhood, is a state-of-the-art outpatient facility providing a comprehensive suite of best-in-class addiction treatment programs. Designed as a welcoming and professional "recovery hub," the space provides a serene and confidential environment with comfortable lounge areas, private counseling rooms, a wellness studio for yoga and meditation, and modern group therapy spaces. The center offers flexible Intensive Outpatient (IOP) and standard Outpatient Programs (OP), combining group therapy with individual counseling. With specialized tracks for young adults, professionals, and the LGBTQ+ community, plus dedicated adolescent services, Mountainside NYC delivers personalized, evidence-based care to help clients achieve a fulfilling, sober life while navigating daily demands. View their website here.

Facility

Video

Photos

Mountainside NYC facility reception Mountainside NYC lounge area Mountainside NYC common seating area Mountainside NYC group therapy room Mountainside NYC individual counseling room Mountainside NYC meditation room Mountainside NYC dining table Mountainside NYC alternative view of lounge Mountainside NYC front entrance Mountainside NYC wellness studio Mountainside NYC kitchen area Mountainside NYC therapy room detail
Group Occupancy: 10-15 Clients
Wellness Studio
Young Adult Track
Professionals Track
LGBTQ+ Track
Adolescent Services

Your First Step is a Conversation

Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.

  • Your call is 100% confidential. Speak with Mountainside's admissions.
  • There's no commitment to enroll. They're here to answer questions.
  • Talk next steps clearly. Discuss costs and what treatment looks like.
(646) 453-7474

Treatment

Levels of Care

Intensive Outpatient (IOP)

Structured support to build a strong foundation.

A robust clinical program ideal for those needing significant support. Duration is typically 8 weeks.

Outpatient Program (OP)

Flexible support for ongoing recovery.

Continued therapeutic guidance with a lower time commitment. Duration is typically 8 weeks.

Specialized Programming

Targeted groups for unique needs.

Specialty tracks for Young Adults, Professionals, and the LGBTQ+ community. Duration varies.

Coaching & Family Wellness

Guidance for clients and their loved ones.

Includes Recovery Coaching and Family Wellness programs to support the entire system. Duration varies.

Approaches

Dual Diagnosis / Co-OccurringIntegrated treatment for co-occurring substance use and mental health disorders like anxiety and depression.
Cognitive Behavioral (CBT)Evidence-based therapy to identify and change destructive thinking patterns and behaviors.
EMDR TherapyEye Movement Desensitization and Reprocessing to help heal from trauma and other distressing life experiences.
Group TherapyPeer-supported sessions to share experiences and develop coping skills in a safe environment.
Individual TherapyOne-on-one sessions with a dedicated therapist to address personal challenges.
Family WellnessSessions and support groups for loved ones to heal relationships and build a strong support system.
Motivational InterviewingA collaborative approach to strengthen personal motivation and commitment to change.

Policies

Small Group Setting

Groups are 10-15 clients for personalized attention.

Confidential & Safe

HIPAA compliant facility ensuring privacy.

Electronics Policy

Phones allowed but not during sessions.

Cost

Payment Structure

Mountainside works with most major private insurance plans. They do not accept Medicaid or Medicare. Contact admissions for a free benefits verification.

Enquire About Costs

Self-Pay

Self-pay options are available. Please call to confirm exact pricing.

  • Initial Intake Assessment: $450
  • OP Program (8 Weeks): $4,525
  • IOP Program (8 Weeks): $9,405

Reviews

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4.7 / 5

Based on 62 Google reviews

What Clients Appreciate

  • Caring Staff: Praised for being exceptionally caring, compassionate, and professional.

  • Effective Program: Described as life-changing, providing essential recovery tools.

  • Welcoming Facility: The beautiful, clean, and serene environment is frequently highlighted.

"Mountainside NYC has helped me in more ways than I could've ever imagined. The staff is unbelievably supportive and knowledgeable... I have my life back thanks to Mountainside."

— J.P. (Google Review)

"This place has helped me find a way to navigate my early recovery. The staff is caring, compassionate, and understanding. I have been to a number of treatment centers but this one has actually worked for me."

— Scott S. (Google Review)
View additional context from reviews

While reviews for Mountainside NYC are overwhelmingly positive, a small number of critical reviews mention challenges with billing communication, insurance processing, or occasional scheduling issues.

Tip: It's always a good practice to communicate directly with the admissions team to clarify insurance coverage and billing expectations upfront.

Location

Address

Mountainside NYC

243 W 18th St

New York, NY 10011, USA

Hours

Program Hours: Weekdays, 9am - 8pm
Admissions line available 24/7.

Frequently Asked Questions

1. Is this a closed/locked facility?

N/A, it's an outpatient facility. Clients attend scheduled sessions and are free to come and go.

2. Who else will be in treatment with me at your facility? What is their occupancy?

Your group will generally consist of peers with similar demographics, ages, or issues to create a relatable and supportive environment. Group sizes are typically 10-15 people.

3. Does this program use the 12-steps?

It is not a 12-step program. The treatment model is more focused on clinical therapies and evidence-based practices, though they are supportive of clients who wish to incorporate 12-step meetings into their recovery.

4. What should I bring with me?

N/A, it's an outpatient facility. You do not need to bring personal belongings for an overnight stay.

5. What should I leave at home?

N/A, it's an outpatient facility.

6. Is smoking/vaping allowed?

Yes, there are spots outside where you can smoke, vape, etc.

7. What is the living situation like?

N/A, it's an outpatient facility. Clients live at home or in their own accommodations.

8. Can I get my own room/bathroom?

N/A, it's an outpatient facility.

9. Is the program faith-based?

No, the program is not faith-based. It is a clinical program rooted in evidence-based therapeutic practices.

10. Is Suboxone (MAT) permitted?

Yes. Clients who are already prescribed Medication-Assisted Treatment (MAT) like Suboxone or Vivitrol can continue their medication while in the program.

11. Can I use my phone or laptop? Is there WiFi?

Yes, you can bring your personal electronics. However, you are expected to be respectful and not use them during group or individual therapy sessions to ensure full participation.

12. Are family visits allowed?

N/A, it's an outpatient facility. Family involvement is encouraged through the Family Wellness program and support groups rather than visits.

13. How long will I be there?

The typical duration for both the Intensive Outpatient Program (IOP) and the standard Outpatient Program (OP) is 8 weeks.

14. Who provides care here? Treatment team? Staff?

Care is provided by a team that includes a Director of Outpatient Services, Clinicians (LMFT, MHC-LP, LMSW, CASAC-2), and Recovery Coaches (CARC, CRPA, etc.).

15. What types of therapies do you use in your addiction treatment programs?

They utilize a variety of evidence-based therapies, including: 1-on-1 Counseling, Trauma-Specific Therapy, Online Therapy, Mindfulness Therapy, Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Family Therapy, Interpersonal Therapy, Life Skills, Medication-Assisted Treatment, Motivational Interviewing and Enhancement Therapy (MET), Relapse Prevention Counseling, Solution Focused Goal-Oriented Therapy, and Group Therapy.

17. Do you accept insurance for substance use disorder treatment?

Yes, the website states, "We work with most private insurance plans."

18. What is the difference between inpatient and outpatient addiction treatment?

The key differences between inpatient and outpatient addiction treatment relate to where patients stay and the intensity of care. Inpatient, or residential treatment, means patients live at the treatment facility 24/7 and receive round-the-clock medical supervision and support in a structured, immersive environment removed from daily triggers. In contrast, outpatient treatment allows patients to live at home while attending scheduled treatment sessions, which means they can maintain work, school, and family responsibilities. This Mountainside location is an outpatient facility, meaning clients live at home while attending treatment.

19. What types of support and aftercare are available once treatment ends?

They offer Recovery Coaching, free virtual and in-person support groups, and alumni services.

20. What will my costs be for treatment?

For self-pay clients, the estimated cost for intake is $450. The 8-week Intensive Outpatient Program (IOP) is $9,405, and the 8-week Outpatient Program (OP) is $4,525. Please see the 'Cost' tab for more details.

21. Do you provide detoxification services?

No, this outpatient location does not provide medical detox services. Detox is available at their main campus in Canaan, CT.

22. What family involvement is included in the treatment process?

They offer a "Family Wellness Outpatient Services" program and a "Family and Friends Support Group".

23. What substance use disorder treatment programs do you offer?

At this NYC location, they offer Outpatient Services (Intensive and standard), Telehealth Services, Adolescent Groups/Counseling, Medication-Assisted Treatment (MAT), and Recovery Coaching.

24. Do you treat co-occurring mental disorders?

Yes, they provide integrated treatment for dual diagnosis clients who have co-occurring substance use and mental health disorders.

25. Are there psychiatrists and psychologists on staff?

No, the staff at this location primarily consists of licensed counselors, therapists, and recovery coaches. Psychiatric services would be referred out.

26. What is the length of a residential stay for substance use disorders?

This is an outpatient facility. The outpatient programs typically run for 8 weeks. Residential care is offered at other Mountainside locations.

27. What is the layout of the campus?

The facility is a modern, professional clinical space in an urban building. It includes a reception area, client lounge, private counseling rooms, group therapy spaces, a kitchen, and a wellness studio.

28. Is there any follow-up after discharge?

Yes, they offer Recovery Coaching and have an active Alumni Services program to provide ongoing support.

29. How long has this facility been open?

This NYC location opened in 2019.

30. Why choose us? What makes it different?

The facility highlights its role as a "hub for recovery" that offers best-in-class outpatient services, specialized programming (for young adults, professionals, and the LGBTQ+ community), personalized recovery coaching, and wellness activities in a convenient, accessible NYC location.

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