Overview
Turning Point Smithfield offers compassionate, comprehensive treatment for adults with substance use disorders in a secure, house-like building designed to feel therapeutic and welcoming, not clinical. With a capacity of 16-30 beds, the center fosters a close-knit community within its co-ed program, where rooms are gender-matched for comfort and privacy. Clients receive 24/7 medical supervision and support through a discrete, comprehensive assessment process that creates an individualized care plan. The simple and understanding admissions process starts with a welcoming call, followed by a relaxed chat with a team member—many with lived experience—to create a personalized plan for recovery. Visit their website here.
Facility
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Amenities & Details
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with Turning Point's admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs and what treatment looks like.
Treatment
Levels of Care
Medical Detoxification
Safe and Supported Withdrawal.
Residential Treatment
Continued Emotional & Psychological Support.
Approaches
Policies
Secure Facility
Voluntary program in a secure building.
MAT Policy
Fully supported to manage withdrawal.
Smoking/Vaping Allowed
Permitted in designated outdoor areas.
Family Involvement
Encouraged through therapy and groups.
Prohibited Items
Drugs, alcohol, and weapons are not allowed.
Cost
Payment Structure
Turning Point is a registered charity and social enterprise. Services are funded by the NHS, meaning they are provided at no direct cost to individuals who need them.
Get SupportSelf-Pay
There are no self-pay costs for the core services offered at this facility.
- Detox & Residential: Free (NHS Funded)
Reviews
Based on 54 Google reviews
What Clients Appreciate
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Caring Staff: Reviewers frequently mention the caring, understanding, and non-judgmental staff, many of whom have lived experience.
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Accessible Service: The free, NHS-funded nature of the service is highly praised as a life-saving resource.
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Effective Support: Many clients credit the program with giving them the tools and support needed to turn their lives around.
"The staff at Turning Point are absolutely amazing. They are so supportive and understanding. They never judge you and are always there to help. This place genuinely saved my life and I can't thank them enough for everything they have done for me."
"I was at my lowest point and had nowhere else to go. The team here gave me a safe place to detox and start fresh. It wasn't easy, but their compassion and professionalism made all the difference. I'm so grateful for the opportunity they gave me."
While most feedback is positive, some critical reviews point to inconsistencies in communication or a desire for more structured post-detox support. As a high-demand public service, experiences can sometimes vary depending on staffing and capacity.
Location
Address
Turning Point - Smithfield DetoxThompson St
Manchester M4 5FY, United Kingdom
Hours
Admissions: Mon-Fri, 9am - 6pm
Residential programs operate 24/7.
Frequently Asked Questions
Program & Treatment
Why choose this program? What makes it different?
As a charity established in 1964, Turning Point offers decades of experience. Our services are free (funded by the NHS), community-based, and accessible to those who need them most.
What substance use disorder treatment programs do you offer?
We offer medically supervised detox, residential treatment programs, and aftercare group therapy.
How do you treat dual diagnosis / co-occurring disorders?
We can provide support for co-occurring mental disorders or refer clients to specialized services as needed.
What types of therapies are used?
We use a range of evidence-based and holistic therapies, including 1-on-1 Counseling, Group Therapy, Family Therapy, MAT, Art Therapy, Yoga, Meditation, and Acupuncture.
Does this program use the 12-Steps?
Information is not found on the website. Our approach is tailored to individual needs.
Is the program faith-based?
No, our programs are clinically focused and not based on any specific faith.
How long has this facility been open?
Turning Point as an organization was founded in 1964.
Cost & Admission
What will my costs be for treatment?
Our services are provided at no charge to those who need them, as they are funded by the NHS.
Do you accept insurance?
We are funded through the National Health Service (NHS), so private insurance is not required.
Do you provide detoxification services?
Yes, we provide 24/7 medically supervised detoxification services.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment (MAT) is an available part of our treatment approach.
Daily Life, Rules & Family
How long will I be there?
The typical stay is between 7 and 28 days. Alcohol detox is often 7 days, while opiate detox can be up to 21 days.
What is the living situation like? Can I get my own room?
The living situation is in a comfortable, house-like building. Clients have private rooms, but bathrooms are shared.
Is this a closed/locked facility?
It is a secure house-like building, but treatment is voluntary and you are not held by force.
Can I use my phone/laptop? Is smoking allowed?
Smoking and vaping are permitted in designated outdoor areas. Information on phone/laptop use is not specified on the website.
What should I bring? What should I leave at home?
Bring: Essentials like photo ID, a list of current medications, relevant medical records, and a notebook. Come with an open mind.
Leave at home: Drugs, alcohol, weapons, large amounts of cash, and other valuables or distractions.
Who provides care here? Are there psychiatrists on staff?
Care is provided by a multidisciplinary team including medical staff, therapists, and counselors. Many team members have lived experience. Specifics on psychiatrists are not mentioned.
Who will be in treatment with me?
The program is for adults (18+) and is co-ed. You will be in a community of peers receiving support through the NHS.
What is the family involvement and visitation policy?
Family involvement is encouraged through family therapy sessions. Specifics on visitation policies are not mentioned on the website.
What kind of aftercare and follow-up support is available?
Aftercare planning is a key part of treatment. Support includes access to peer groups, further residential programs, employment help, and online courses.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
Social Enterprise
A community-focused organization reinvesting profits.
Registered Charity
Committed to providing public benefit and support.