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Crossroads of Southern Nevada

Medicaid & Private Insurance Addiction Treatment in Las Vegas

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3.7

(85 Google reviews)

Substance Use Hospital-Like City Area Coed Adults Detox Residential Outpatient
2121 W Charleston Blvd, Las Vegas, NV 89102
Admissions Line: 9am - 5pm

Overview

Crossroads of Southern Nevada provides structured and accessible addiction treatment for adults in a clinical, 50-bed locked facility in Las Vegas. As a Joint Commission accredited and state-licensed center, they offer a full spectrum of care, including medical detox, residential, and outpatient programs. The hospital-like setting, complete with gender-specific quarters and provided scrubs, is designed for safety and focus. They are a key provider for Nevada Medicaid, accept most commercial insurance, and offer specialized services for veterans, helping a diverse clientele build a foundation for lasting sobriety. Visit their website here.

Facility

Video

Photos

Facility exterior Facility exterior Client room Common area Dining area Client bedroom Group room
Hospital-Like Setting
Shared Rooms (50 Occupancy)
Locked Facility
Smoking Permitted
No Personal Phones
Medicaid Accepted
Veterans Program
Dietary Options

Your First Step is a Conversation

Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.

  • Your call is 100% confidential. Speak with Crossroads' admissions.
  • There's no commitment to enroll. They're here to answer questions.
  • Talk next steps clearly. Discuss costs and what treatment looks like.
(702) 382-7746

Treatment

Levels of Care

Medical Detoxification

Safe, medically supervised withdrawal.

Typical Length: ~7 Days. 24/7 medical supervision to manage withdrawal symptoms safely and comfortably.

Residential Treatment

Immersive inpatient care.

Typical Stay: 30 Days. Clients live on-site in a structured environment with daily therapy.

Outpatient & Housing

Supported re-integration.

Duration varies. Provides clinical support while clients live more independently. Insurance required.

Veterans Program

Specialized care for service members.

Duration varies. A specialized track addressing unique challenges faced by military veterans.

Approaches

Co-Occurring Disorders Integrated treatment for clients dealing with both substance use and mental health disorders.
Evidence-Based Clinical approach rooted in scientifically proven methods for addiction treatment.
Group Therapy Therapist-led sessions with peers to share experiences and build sober social skills.
Individual Therapy One-on-one counseling sessions to address personal challenges and recovery goals.
Medication-Assisted (MAT) Medication-Assisted Treatment, including Subutex, is available to manage cravings and withdrawal.
12-Step Optional AA/NA meetings are available for clients but are not a mandatory part of the core program.

Policies

Locked Campus

A secure facility; clients cannot leave the premises.

MAT Policy

Subutex is supported as part of treatment.

Smoking/Vaping Allowed

Permitted in designated outdoor areas during breaks.

Electronics Policy

No personal cell phones or laptops are allowed.

Visitation Policy

No on-site family visits during detox/residential.

Prohibited Items

Includes weapons, outside food/drink, revealing clothing.

Cost

Payment Structure

Crossroads accepts Nevada Medicaid and most major commercial insurance plans. Outpatient services require insurance coverage.

Verify Insurance

Self-Pay

Self-pay options are available. Please call to confirm exact pricing.

  • Medical Detox (7 Days): $4,200
  • Residential (30 Days): $9,000
  • Outpatient: Insurance Only

Reviews

Google logo
3.7 / 5

Based on 85 Google reviews

What Clients Appreciate

  • Caring Staff: Many reviewers praise specific counselors for being caring and instrumental in their recovery.

  • Life-Saving Program: Numerous clients express deep gratitude, stating the facility saved their lives.

  • Structured Environment: The program's structure is often highlighted as a positive and effective component.

"Crossroads saved my life. The staff there truly cares about each and every person that walks through the doors. The structure, groups and classes are all so helpful. The counselors are amazing and the nursing staff are so caring."

— Jamie S. (Google Review)

"This place absolutely changed my life for the better! The counselors and staff are top notch! I've been to many facilities and this one far exceeded my expectations. They truly care about their patients. I will forever be grateful to Crossroads!"

— David L. (Google Review)
View additional context from reviews

While many reviews for Crossroads are positive and describe life-saving experiences, a notable portion of negative feedback points to issues with organization, poor communication, and unprofessionalism from some staff members. This suggests that a client's experience can be inconsistent.

Tip: Prospective clients may benefit from asking specific questions about communication protocols and staff roles during the admissions process to set clear expectations.

Location

Address

Crossroads of Southern Nevada

2121 W Charleston Blvd

Las Vegas, NV 89102, USA

Hours

Admissions: Mon-Sun, 9am - 5pm
Residential programs operate 24/7.

Frequently Asked Questions

Program & Treatment

Why choose this program? What makes it different?

Crossroads of Southern Nevada is a leading Medical Detoxification facility that is licensed by the State of Nevada and SAPTA. They are centrally located in Las Vegas and are a key provider for clients with Nevada Medicaid, making treatment accessible to a wider population.

What substance use disorder treatment programs do you offer?

They offer a full continuum of care including Medical Detox, Residential/Inpatient Treatment, Outpatient Services (for insured clients), a Veterans Program, Transitional Housing, and Medication-Assisted Treatment (MAT).

How do you treat dual diagnosis / co-occurring disorders?

Crossroads provides integrated treatment for co-occurring disorders, addressing both a client's substance use and any underlying mental health conditions simultaneously within their comprehensive treatment plan.

What types of therapies are used?

The program is built on evidence-based practices, which typically include a combination of individual counseling and daily group therapy sessions to help clients develop coping skills and understand the roots of their addiction.

Does this program use the 12-Steps?

While the core clinical program is evidence-based, 12-Step meetings like AA/NA are made available to clients. However, attendance and participation are optional, not mandatory.

Is the program faith-based?

No, the program is clinically focused and not based on any specific faith or religion, making it suitable for individuals of all belief systems.

How long has this facility been open?

Crossroads of Southern Nevada was founded and has been offering services since 2019.

What is the difference between inpatient and outpatient addiction treatment?

Inpatient treatment means you live at the rehab center full-time, which allows you to focus completely on getting better without outside distractions. You get 24-hour care and daily therapy. Outpatient treatment means you live at home but go to the center for therapy several times a week. It’s more flexible but requires more personal accountability.

Cost & Admission

What will my costs be for treatment?

For self-pay clients, the estimated cost for a 7-day medical detox is $4,200, and a 30-day residential stay is $9,000. Outpatient programs are not available for self-pay and require insurance coverage. Please call to confirm exact pricing.

Do you accept insurance?

Yes, they accept Nevada Medicaid and most major commercial insurance plans, including Aetna, Anthem BCBS, Molina, and TriWest, among others. Outpatient services are exclusively for clients with insurance.

Do you provide detoxification services?

Yes, they provide 24/7 medically supervised detoxification to ensure clients can manage withdrawal symptoms safely before transitioning into the residential treatment program.

Is Suboxone (MAT) permitted?

Yes, Medication-Assisted Treatment (MAT) is part of their program. They utilize Subutex to help manage opioid cravings and withdrawal symptoms as part of a comprehensive treatment plan.

Do you treat other addictions like gambling or eating disorders?

No, this facility specializes in the treatment of drug and alcohol substance use disorders. They do not offer programs for gambling, sex addiction, or eating disorders.

Are there food options for vegetarians?

Yes, special dietary needs, including vegetarian options, can be accommodated. Please inform the staff of any dietary requirements upon admission.

Daily Life, Rules & Family

How long will I be there?

The typical length of stay for medical detox is approximately one week. The residential program is typically 30 days. The duration can vary based on individual clinical needs.

What is the living situation like? Can I get my own room?

The living situation is a structured, hospital-like setting. Clients stay in shared, dormitory-style rooms with up to four people per room. Private rooms and bathrooms are not available.

Is this a closed/locked facility?

Yes, this is a secure, locked facility. This is to ensure the safety of all clients and provide an environment free from outside triggers and distractions, allowing full focus on recovery.

Can I use my phone/laptop? Is smoking allowed?

Yes, smoking and vaping are permitted in designated outdoor areas during scheduled breaks. Personal electronics like phones and laptops are strictly prohibited. Clients can use a facility landline for approved calls.

What should I bring? What should I leave at home?

Bring: Comfortable clothing for about a week, non-alcoholic toiletries, prescription medications in their original bottles, your ID and insurance card, and a list of important phone numbers.
Leave at home: Valuables, electronics (phones, laptops), weapons, outside food/drinks, revealing clothing, and any products containing alcohol.

Who provides care here? Are there psychiatrists on staff?

Care is primarily provided by a dedicated team of licensed counselors and nurses who manage the day-to-day therapeutic and medical needs of clients. There are no psychiatrists or psychologists on staff.

Who will be in treatment with me?

The program is for co-ed adults (18+). You will be in a diverse community of peers from various backgrounds, including those with Medicaid and private insurance. The facility has a capacity of 50 beds, and while co-ed, housing and most programming are gender-specific.

What is the family involvement and visitation policy?

To ensure clients can fully immerse themselves in the treatment process without external distractions, there are no family visits permitted during the detox and residential programs.

What kind of aftercare and follow-up support is available?

Crossroads offers robust aftercare planning. Upon completing the residential program, clients with insurance can step down to outpatient services and may also utilize the facility's transitional housing for continued support in a sober living environment.

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