Overview
Located on a private 32-acre property in Hurley, New York, Never Alone Rehab provides a safe, structured, and compassionate environment exclusively for adolescents (ages 12-17) struggling with substance use and co-occurring mental health disorders. The facility is designed to feel like a campus or a camp, providing a comfortable, non-clinical atmosphere. With a maximum capacity of only 22 adolescents, the center ensures a close-knit community and a high staff-to-client ratio. While the program is co-ed, housing is gender-specific to ensure the comfort and safety of all clients. By offering medically supervised detox and intensive residential treatment, Never Alone Rehab equips young people with the tools and support needed to build a foundation for a healthy, sober future. Visit their website here.
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with Never Alone's admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs and what treatment looks like.
Treatment
Levels of Care
Medical Detoxification
Safe & supervised withdrawal.
Adolescent Residential
Immersive, structured inpatient care.
Approaches
Policies
Secured Facility
Campus is regulated; no unauthorized leave.
MAT Policy
Medication-Assisted Treatment is a supported option.
No Smoking/Vaping
Completely tobacco-free campus for clients.
Electronics Policy
No personal phones or laptops permitted.
Family Contact & Visits
Weekly therapy; scheduled family visits.
Prohibited Items
Weapons, outside food, revealing clothing, etc.
Cost
Insurance Accepted
Never Alone accepts most private PPO and POS insurance plans, as well as some forms of New York Medicaid.
Verify Your InsuranceSelf-Pay
Self-pay options are available. Please call to confirm exact pricing.
- Residential (30 Days, Shared Room): $22,500
- Residential (30 Days, Private Room): $45,000
Reviews
Based on 31 Google reviews
What Families Appreciate
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Caring Staff: Praised for being compassionate, dedicated, and life-saving.
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Family Involvement: Strong family support is highlighted as crucial and effective.
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Safe Environment: The beautiful, structured campus gives parents peace of mind.
"My daughter went here for 30 days and it was the best decision. The staff is absolutely wonderful, they truly care. The family involvement is great... My daughter is doing great since leaving and has many tools to help her on her journey to sobriety."
"Never Alone is a place where your children will be safe. They have the most caring staff that truly understand addiction. It is not just about the child but the entire family. They give so much family support. They will love your child as they were one of their own."
View additional context from reviews
While overwhelmingly positive, the few critical reviews mention issues with post-discharge communication and feeling that the program wasn't the right clinical fit for their child's specific mental health needs. Some also expressed frustration with administrative aspects or particular staff interactions.
Location
Address
Never Alone Rehab20 Crofts Rd
Hurley, NY 12443, USA
Hours
Admissions: Open 24/7
Residential programs operate 24/7.
Frequently Asked Questions
Program & Treatment
Why choose this program? What makes it different?
They offer a unique, camplike treatment experience exclusively for adolescents, with a low patient maximum of 22 for highly personalized care. They provide a blend of evidence-based and holistic therapies, allow teens to keep up with school, and have a strong family involvement component. They also accept insurance, including some forms of NY Medicaid.
What substance use disorder treatment programs do you offer?
They offer detox and residential treatment programs for adolescents.
How do you treat dual diagnosis / co-occurring disorders?
The facility treats adolescents struggling with drugs, alcohol, and related mental health issues like anxiety, depression, or trauma. Testimonials mention that patients receive mental health help in addition to drug recovery support.
What types of therapies are used?
They use evidence-based therapies like CBT, DBT, ACT, trauma-focused care, and medication-assisted treatment (MAT), as well as holistic options like recreational therapies, art and music therapy, meditation, fitness, and nutrition programs. They also use Motivational Interviewing (MI) and experiential therapies.
Does this program use the 12-Steps?
The core program is clinically focused. However, 12-Step philosophy is introduced as a tool, and they host H&I (Hospitals & Institutions) meetings on-site. Participation is encouraged but not mandatory.
Is the program faith-based?
No, the program is clinically focused and not based on any specific faith, making it suitable for teens of all backgrounds.
How long has this facility been open?
Never Alone Rehab was founded and began offering services in 2015.
Cost & Admission
What will my costs be for treatment?
Costs vary based on insurance coverage and length of stay. The self-pay estimate for a 30-day residential stay is $22,500 for a shared room and $45,000 for a private room. It is best to call for an exact quote.
Do you accept insurance?
Yes, they accept most major private insurance plans. They also accept some forms of New York Medicaid, though it is not a state-funded facility.
Do you provide detoxification services?
Yes, medically supervised detoxification is offered on-site to ensure teens can begin treatment safely and comfortably.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment (MAT), including Suboxone, is an available option and can be part of a teen's treatment plan if clinically appropriate.
Daily Life, Rules & Family
How long will I be there?
The length of stay is individualized based on clinical need and insurance authorization. Typical stays range from 30 to 90 days.
What is the living situation like? Can I get my own room?
The living situation feels like a school campus or camp on a private 32-acre property. Most rooms are shared, but a private room with a private bathroom is available for an additional fee of approximately $1,000 per day.
Is this a closed/locked facility?
It is a secured and regulated facility. While doors aren't necessarily locked like a hospital, teens cannot leave the premises and are supervised, especially when outdoors.
Can I use my phone/laptop? Is smoking allowed?
No, this is a smoke-free and electronics-free facility. Personal cell phones, laptops, and vapes are not permitted to help teens focus on their recovery and engage with their peers.
What should I bring?
Focus on essentials for about a week. Pack comfortable clothing without inappropriate logos, alcohol-free personal hygiene items, your ID/insurance card, any prescription medications in their original bottles, and a list of important phone numbers.
What should I leave at home?
Leave all electronics (cell phones, laptops, smartwatches), valuables, non-prescribed medications, weapons, outside food/drinks, and clothing with drug, alcohol, or violent themes at home.
Who provides care here? Are there psychiatrists on staff?
Care is provided by a multidisciplinary team of medical and clinical specialists, including an on-site Medical Director (doctor), nurses, licensed therapists, counselors, and a dedicated Family Therapist.
Who will be in treatment with me?
The program is exclusively for a co-ed group of adolescents aged 12-17. With a small capacity of only 22 clients, you will be part of a close-knit community of peers all working toward recovery. Housing is separated by gender.
What is the family involvement and visitation policy?
Family involvement is a core part of the program. Families receive weekly updates, participate in regular family therapy sessions, and can visit on Sunday afternoons. Visits must be coordinated with the dedicated Family Liaison Counselor.
What kind of aftercare and follow-up support is available?
While Never Alone does not offer its own outpatient or sober living programs, the clinical team provides robust discharge and aftercare planning. They work with each family to establish a continuing care plan and connect them with appropriate resources in their home community.
What is the difference between inpatient and outpatient treatment?
Inpatient treatment, like the program at Never Alone, requires patients to live at the facility 24/7. This immersive model removes them from triggers and provides constant support. Outpatient treatment allows individuals to live at home while attending scheduled therapy, offering more flexibility but less structure.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
Joint Commission
Gold Seal of Approval® for quality and safety.
State Licensed (NY)
Licensed by the State of New York.








