Overview
Located in Covington, Louisiana, Townsend Recovery provides a comprehensive, medically-driven approach to addiction treatment for adults. As part of the Avenues Recovery network, they offer a full continuum of care, including medical detox, residential treatment, Partial Hospitalization (PHP), and Intensive Outpatient (IOP) services. Their philosophy, "The Townsend Way," treats addiction as a chronic brain disease, utilizing customized, evidence-based therapies to address substance use and co-occurring mental health disorders. The Detox and Residential programs are housed in a 50-bed clinical facility with dorm-style living, while the PHP program utilizes separate, more independent apartment-style housing. With a focus on long-term recovery, Townsend creates a structured, supportive environment where clients can build a strong foundation for a sober life. Visit their website here.
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with Townsend's admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs, insurance, and what treatment looks like.
Treatment
Levels of Care
Medical Detox
Safe, 24/7 medically managed care.
Residential Treatment
Immersive, 24/7 therapeutic living.
Partial Hospitalization (PHP)
Structured day treatment.
Intensive Outpatient (IOP)
Flexible treatment for real-world integration.
Approaches
Policies
Open Campus Policy
Facility is not locked, but clients must remain on-site.
MAT Policy
Medication-Assisted Treatment like Suboxone is permitted.
Smoking/Vaping Allowed
Permitted in designated outdoor areas.
Electronics Policy
No phones in Detox/Res; allowed in PHP.
Family Visitation
Permitted after an initial 2-week stabilization period.
Prohibited Items
No outside drugs, alcohol, or weapons.
Cost
Payment Structure
Townsend Recovery is in-network with many major private insurance providers. They offer a free, confidential benefits check to help you understand your coverage.
Verify Your InsuranceSelf-Pay
Estimates for clients paying out-of-pocket. Please call to confirm exact pricing.
- Detox & Residential (30 Days): ~ $20,000
- PHP / IOP (Per Month): Varies, call for quote
Reviews
Based on 285 Google reviews
What Clients Appreciate
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Caring Staff: Reviewers consistently describe the staff as incredibly caring, compassionate, and professional.
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Effective Program: Many former clients state that Townsend saved their lives, praising the program's structure.
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Safe Environment: The facility is often noted for being clean and comfortable, providing an effective environment for recovery.
"The Townsend staff made me feel safe, comfortable, and heard! I never thought I could love myself again and now I have a whole new outlook on life. My experience there was phenomenal and I recommend this facility to anyone who is wanting to get clean and learn to love themselves again!"
"This place saved my life. Everyone from the techs to the nurses to the counselors and the higher ups truly care. You can tell they all love their jobs and are amazing at what they do. I came in a broken shell of a person and left with my head held high with confidence."
View additional context from reviews
While overwhelmingly positive, a small number of critical reviews mention concerns with billing and insurance communication, feeling that the program was too short for their needs, or having negative interactions with specific staff members.
Location
Address
Townsend Recovery Center195 Highland Park Plaza
Covington, LA 70433
Hours
Admissions: 8am - 6pm
Residential programs operate 24/7.
Frequently Asked Questions
Program & Treatment
Why choose this program? What makes it different?
Townsend stands out due to its "Townsend Way" philosophy, which treats addiction as a chronic brain disease. This medical model, combined with a full continuum of care and integrated treatment for co-occurring disorders, provides a comprehensive, long-term approach to recovery.
What substance use disorder treatment programs do you offer?
Townsend offers a complete continuum of care: Medical Detox, Residential/Inpatient Treatment, Partial Hospitalization Program (PHP) with housing, and Intensive Outpatient Program (IOP).
How do you treat dual diagnosis / co-occurring disorders?
Townsend uses an integrated treatment model, addressing both the substance use disorder and any co-occurring mental health conditions (like depression, anxiety, or trauma) simultaneously through specialized therapies and medical care.
What types of therapies are used?
The clinical team utilizes evidence-based practices including medical care, individual therapy, group therapy, family therapy, and psychoeducational groups to build a strong foundation for recovery.
Does this program use the 12-Steps?
Yes, Townsend incorporates 12-Step principles and meetings into their programming. However, they also offer various other evidence-based recovery modalities to ensure each client finds an approach that works for them.
Is the program faith-based?
No, the program is clinically focused and not faith-based, making it suitable for individuals of all belief systems.
Cost & Admission
What will my costs be for treatment?
Costs vary based on insurance coverage and level of care. The estimated self-pay rate for Detox and Residential treatment is approximately $20,000 for a 30-day period. PHP and IOP costs are typically lower and can be discussed with the admissions team. It is best to call for an exact quote based on your needs.
Do you accept insurance?
Yes, Townsend accepts most major private insurance plans. They offer a free, confidential insurance verification to determine your coverage.
Do you provide detoxification services?
Yes, Townsend provides 24/7 medically supervised detoxification on-site to ensure a safe and comfortable start to recovery.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment (MAT), including Suboxone, is permitted and integrated into treatment plans when clinically appropriate to support recovery.
Daily Life, Rules & Family
How long will I be there?
Length of stay is based on individual needs. Typical stays are: Residential (30-45 days), PHP (a couple of months), and IOP (a couple of months).
What is the living situation like? Can I get my own room?
The living situation varies by program. Detox and Residential clients live in a facility with dorm-style shared rooms. PHP clients live in apartment-style housing. Private rooms are not available, as shared living fosters peer support.
Is this a closed/locked facility?
No, it is an open campus, meaning the doors are not locked. However, clients are required to remain on the premises for their safety and cannot leave without staff authorization.
Can I use my phone/laptop? Is smoking allowed?
Yes, smoking and vaping are permitted in designated outdoor areas; products must be sealed upon arrival. Personal phones and laptops are not allowed during Detox and Residential treatment. Clients in PHP are permitted to have their phones.
What should I bring? What should I leave at home?
Bring: Comfortable clothing, non-alcoholic toiletries, prescription medications in original bottles, and personal identification.
Leave at home: Valuables, non-prescribed medications, weapons, products containing alcohol, and personal electronics (for Detox/Residential clients).
Who provides care here? Are there psychiatrists on staff?
Care is provided by a multidisciplinary team of doctors, nurses, and counselors. The specific credentials of the medical doctors (MD, DO, Psychiatrist) are not detailed. Are you the owner? Claim this listing to add staff details.
Who will be in treatment with me?
The program is co-ed for adults (18+) from all walks of life who are seeking recovery. The facility has a capacity of 50 beds. While therapy groups and community activities are mixed-gender, living quarters are separated by gender.
What is the family involvement and visitation policy?
Family involvement is encouraged through family therapy sessions and educational programs. In-person visitation is permitted for clients after an initial two-week stabilization period, provided they are making good progress in their treatment.
What kind of aftercare and follow-up support is available?
Upon discharge, every patient receives a comprehensive continuing care plan. Case managers assist with transitions, including referrals to trusted sober living homes if needed, to ensure a strong support system is in place for lasting recovery.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Licensing
Joint Commission
Gold Seal of Approval
CARF Accredited
Commitment to Quality
State Licensed
Louisiana Dept. of Health