Overview
Avenues Recovery Center at New England offers a unique hybrid model of care on a scenic campus in Concord. Clinical treatment occurs in a modern facility, while clients reside in gender-specific sober living homes, combining top-tier clinical resources with a supportive, home-like environment. With a capacity of 31-50 beds, they have provided dignified care and a loving community since 2016. Their effective model pairs a state-of-the-art facility with boutique sober living, allowing clients to heal in a safe, structured setting. Avenues empowers clients with customized care plans and evidence-based therapies to achieve lasting recovery. Visit their website here.
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with Avenues' admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs, insurance, and treatment.
Treatment
Levels of Care
Medical Detoxification
A safe and supported start.
Residential Treatment
Immersive healing in a home-like setting.
Outpatient (PHP/IOP)
Flexible support for real-world recovery.
Approaches
Policies
Open Campus
Not a locked facility, but unauthorized leave leads to discharge.
MAT Supportive
Medication-Assisted Treatment (e.g., Suboxone) is permitted.
Smoking/Vaping Allowed
Permitted in designated areas during scheduled breaks.
Electronics Policy
No personal phones; supervised access may be granted.
Family Visits
On-site family visitation is permitted and encouraged.
Prohibited Items
Weapons, illicit substances, and alcohol-based products.
Cost
Insurance Accepted
Avenues Recovery accepts most private insurances and is proud to be in-network with several providers, including Tricare and the VA Community Care Network. Contact their admissions team for a free, confidential benefits verification.
Verify InsuranceSelf-Pay
Self-pay options are available. Please call to confirm exact pricing.
- Detox & Residential (Per Day): ~$1,000
- IOP (8-12 Week Program): $3,000 - $10,000
- Sober Living (Per Week): ~$200+
Reviews
Based on 160 Google reviews
What Clients Appreciate
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Compassionate Staff: Overwhelmingly praised for being dedicated and genuinely caring.
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Strong Community: The "family" atmosphere and peer support are frequently highlighted as crucial for recovery.
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Effective Structure: The program's structure and clean facilities help clients feel safe and focused on healing.
"Avenues saved my life. The entire staff from the clinicians, to the cooks, to the drivers, to the RA’s, and the directors are all fantastic people that genuinely care about helping people change their lives for the better... I would highly recommend this program to anyone that is serious about their recovery."
"This place literally gave me my life back. The staff is absolutely incredible and truly cares about each and every person who walks through their doors... You are truly a part of a family here and are set up for success from day one."
View additional context from reviews
While rare, negative reviews sometimes mention issues with specific staff members being unprofessional or inconsistent enforcement of rules. A few former clients have raised concerns about communication issues, particularly regarding discharge planning or follow-up care. Some felt the program could be too rigid for their individual needs.
Location
Address
Avenues Recovery Center2 Chenell Dr
Concord, NH 03301, USA
Hours
Hours: 8am-6pm 24/7
Residential programs operate 24/7.
Frequently Asked Questions
Program & Treatment
Why choose us? What makes it different than other addiction treatment centers?
They highlight their "no-giving-up policy," local facilities, evidence-based and dual diagnosis treatment, real-world support like job retraining and relationship counseling, and an "incredible alumni program".
What substance use disorder treatment programs do you offer?
They offer Detox, Residential Treatment, Partial Hospitalization, and Outpatient Programs.
How do you treat dual diagnosis / co-occurring disorders?
They have a dual diagnosis program that provides expert psychiatric care to treat both mental health and addiction issues.
What types of therapies do you use in your addiction treatment programs?
They use a variety of therapies, including Individual Therapy, Group Therapy, Family and Couple Counseling, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and Holistic Therapies such as yoga, art, music, and meditation.
Does this program use the 12-Steps?
The program uses the 12-steps, with "Daily 12-Step Meetings (AA, NA, CA, HA)" and "Immersive 12-Step Programming". If you are against 12 steps, AA, NA, etc. this may not be a good fit.
Is the program faith-based?
No - but it is a 12 step model. If you are against 12 steps, AA, NA, etc. this may not be a good fit.
How long has this facility been open?
The website states that "Avenues has helped people achieve sobriety since 2016".
Cost & Admission
What will my costs be for treatment?
Costs vary based on insurance coverage and level of care. For self-pay clients, the estimated cost for Detox & Residential care is around $1,000 per day. An 8-12 week IOP program can range from $3,000 to $10,000. Sober living rent is an additional cost. Please call for a personalized quote.
Do you accept insurance for substance use disorder treatment?
Yes, they accept most insurances and are in-network with First Health, Praxis Health Network, Tricare, and VA Community Care Network.
Do you provide detoxification services?
Yes, they provide both alcohol and drug detox services.
Is Suboxone (MAT) permitted?
Yes, Medication-Assisted Treatment is listed as one of their treatment modalities.
Daily Life & Rules
How long will I be there?
The length of stay is based on individual clinical needs. It can range from a minimum of 10 days up to 45 days or more. A typical residential stay is around 30-45 days.
What is the living situation like? Can I get my own room?
Clients reside in comfortable, house-like sober living homes partnered with the facility. Rooms are shared with peers to foster community and support. Private rooms are not available.
Is this a closed/locked facility?
No, it is not a locked facility, you are free to leave. However, keep in mind you cannot leave the building or designated areas without authorization, or you will be discharged from the program, likely without a refund.
Can I use my phone/laptop? Is smoking allowed?
Yes, smoking and vaping are permitted in designated outdoor areas at scheduled times. You cannot keep your personal phone on you; a counselor can grant supervised access for emergencies or important tasks. Facility landlines are available for use.
What should I bring? What should I leave at home?
Bring: Comfortable clothing, appropriate toiletries, a notebook and pen, pictures of loved ones, your ID and insurance card, and any prescribed medications in their original bottles.
Leave at home: Drugs/alcohol, weapons, expensive jewelry or large amounts of cash, revealing clothing, and products containing alcohol (e.g., mouthwash, cologne).
What is the difference between inpatient and outpatient addiction treatment?
When we talk about inpatient vs. outpatient addiction treatment, we’re really talking about the level of structure and support you’ll receive while you’re healing. With inpatient treatment, we welcome you into a safe, structured environment where you live with us full-time for a period of days, weeks, or sometimes months. This setting allows you to step away from everyday stress, triggers, and routines. You’re surrounded by 24/7 medical care, therapeutic support, and a community that’s all focused on recovery. We take care of your meals, your schedule, and make sure you have the space and time to focus completely on yourself. With outpatient treatment, you continue living at home, and you come to us for therapy, medical support, and group sessions on a set schedule. Outpatient is flexible—it allows you to keep working, going to school, or taking care of family responsibilities while still receiving treatment. We’ll still walk with you, but you’ll be practicing your recovery tools in real time, out in your daily life. The biggest difference comes down to how much structure you need right now. If you feel like stepping away from everything is the safest and strongest choice, inpatient may be best. If you feel stable enough to stay at home but still want ongoing support, outpatient can be a powerful option. At the end of the day, we’ll help you figure out which path gives you the best chance at success—and we’ll be here to support you no matter which direction you take.
Support, Staff & Community
Who provides care here? Are there psychiatrists on staff?
Yes, there is a psychiatrist on staff. The full treatment team includes a full-time physician, licensed counselors, a nurse practitioner, and primary counselors who provide comprehensive care.
Who will be in treatment with me? What is the occupancy?
The program is co-ed for adults (18+) from various backgrounds, typically with private or specialized insurance like Tricare/VA. The facility has a capacity of 31-50 clients, fostering a supportive community environment. Housing is gender-specific.
What is the family involvement and visitation policy?
Family involvement is an important part of the program through scheduled family therapy sessions and educational components. On-site family visitation is also permitted during the treatment process.
What kind of aftercare and follow-up support is available?
They offer a robust alumni program for ongoing support, connection, and community after treatment ends. They also provide step-down levels of care through their PHP and IOP programs.
What is the layout of the campus?
The facility is described as a "modern, inviting drug and alcohol rehab and extended care center set on a scenic campus in Concord, New England".
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
Joint Commission
The Gold Seal of Approval®.
State Licensed (NH)
Licensed by New Hampshire.
LegitScript Certified
Verified Healthcare Provider.









