Overview
Located in the vibrant Red Hook waterfront district of Brooklyn, Urban Recovery provides a modern, clean, and secure facility-style environment for adults seeking recovery. With a capacity of 85 beds, the center offers medically supervised detoxification and short-term inpatient rehabilitation for a diverse, co-ed clientele. A key focus is making quality care attainable by accepting NY Medicaid, Medicare, and most commercial insurance. The program integrates evidence-based therapies to treat both substance use and co-occurring mental health disorders. Accommodations consist of shared, dorm-style rooms, and clients can enjoy unique amenities like a rooftop patio with views of the Statue of Liberty. Visit their website here.
Facility
Videos
Photos
Amenities & Details
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with Urban Recovery's admissions.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs and what treatment looks like.
Treatment
Levels of Care
Medical Detoxification
Safe, medically supervised withdrawal.
Inpatient Rehabilitation
Structured short-term residential care.
Approaches
Policies
Secure Campus
Clients follow a structured schedule and cannot leave freely.
MAT Friendly
Medication-Assisted Treatment is fully supported.
Smoking/Vaping Allowed
Permitted in designated areas during scheduled breaks.
Electronics Policy
No personal cell phones or laptops are permitted.
No Family Visits
On-site family visitation is not currently permitted.
Confidentiality
All treatment is strictly confidential and HIPAA compliant.
Cost
Insurance Accepted
Urban Recovery is committed to accessibility and accepts a wide range of insurance plans, including NY Medicaid, Medicare, and most commercial insurance plans.
Verify Your InsuranceSelf-Pay
Self-pay options are available. Please call to confirm exact pricing.
- Daily Rate (Detox/Inpatient): $1,100 - $1,500
- Est. 28-Day Stay: $30,800 - $42,000
Reviews
Based on 103 Google reviews
What Clients Appreciate
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Caring Staff: Many reviewers praise the compassionate counselors, nurses, and techs.
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Clean Facility: The cleanliness of the facility and quality of food are frequently mentioned positives.
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Life-Saving Program: Several clients credit the program with providing the tools to start their recovery.
"This place saved my life, the staff is amazing... The counselors, nurses and techs are all great. I felt comfortable and safe. The groups were all very helpful and informative. I learned a lot. I would highly recommend this place for anyone that wants a new way of life."
"Urban Recovery has some of the best staff members. Very caring, they treat everyone with respect and are professional. My counselor was excellent and helped me tremendously. The facility is very clean and the food is good..."
View additional context from reviews
Critical reviews often cite issues with unprofessionalism from certain staff members and a lack of communication. Some clients felt the program was disorganized, and there were complaints about lost property and difficulties with post-discharge follow-up. A recurring theme is that the experience can be inconsistent depending on the staff on duty.
Location
Address
Urban Recovery411 Van Brunt St
Brooklyn, NY 11231
Hours
Admissions & Programs: Open 24/7 for inpatient clients.
Frequently Asked Questions
Program & Treatment
Why choose us? What makes it different than other addiction treatment centers?
Urban Recovery is a new facility in Brooklyn's Red Hook waterfront, with views of the Statue of Liberty from the rooftop. They provide medical, counseling, and mental health treatment for every client, focusing on individual attention. The facility also accepts Medicaid, making care more accessible. This facility is the same ownership as Surfpoint and Elev8 Centers.
What substance use disorder treatment programs do you offer?
They offer medically supervised inpatient detox and short-term inpatient rehabilitation for drug and alcohol addiction.
How do you treat dual diagnosis / co-occurring disorders?
Every patient receives a comprehensive psychiatric evaluation upon admission. They provide integrated mental health services to treat co-occurring conditions like depression, anxiety, or trauma alongside the substance use disorder.
What types of therapies are used?
The programs include a blend of evidence-based practices such as individual and group therapy, relapse prevention training, and skills development to support long-term recovery.
Does this program use the 12-Steps?
Yes, the program incorporates 12-Step principles. While completing the steps is not mandatory, clients will be exposed to AA/NA meetings and concepts as part of the treatment experience.
Is the program faith-based?
No, the program is clinically focused and not based on a specific faith.
How long has this facility been open?
Urban Recovery was founded and opened in 2019.
Cost & Admission
What will my costs be for treatment?
The estimated self-pay cost is between $1,100 and $1,500 per day. A typical 28-day stay would range from approximately $30,800 to $42,000. It is best to call for an exact quote based on your insurance coverage and clinical needs.
Do you accept insurance?
Yes, Urban Recovery accepts a wide range of plans, including NY Medicaid, Medicare, and most commercial insurance plans. They have staff dedicated to helping with insurance approval.
Do you provide detoxification services?
Yes, they are licensed by OASAS for Medically Supervised Inpatient Withdrawal and Stabilization Services, also known as detox.
Is Suboxone (MAT) permitted?
Yes, the program is MAT-friendly. They offer and can continue medications like Suboxone, Vivitrol, Sublocade, and Buprenorphine as part of the treatment plan.
Daily Life & Rules
How long will I be there?
Detox typically lasts 5-7 days. The inpatient rehab program is designed as a short-term stay, usually 21-28 days, depending on individual needs.
What is the living situation like? Can I get my own room?
The living situation is a facility/dorm-style setting. All rooms are shared with roommates; private rooms are not available.
Is this a closed/locked facility?
It is a secure facility. While not technically "locked," clients are not free to go outside at will and must follow a structured schedule with supervised outdoor time. Clients are free to leave against medical advice (AMA) at any time.
Can I use my phone/laptop? Is smoking allowed?
Yes, smoking is permitted in designated areas during scheduled breaks, but you must bring your own unopened cigarettes. No, personal electronics like cell phones and laptops are not allowed; they are stored by staff and returned at discharge.
What should I bring? What should I leave at home?
Specific information is not available on the website. Generally, you should bring comfortable clothing for about a week, toiletries, ID, and insurance information. Leave valuables, electronics, and any non-prescribed items at home.
Support, Staff & Community
Who provides care here? Are there psychiatrists on staff?
The care team consists of nurses and licensed counselors. A medical doctor serves as a supervisor and is available on-call for high-needs cases. All patients receive a psychiatric evaluation within 24 hours of admission to address mental health issues.
Who will be in treatment with me?
The program is for co-ed adults (18+). The clientele is diverse, including those with Medicaid as well as private insurance. With a capacity of 85, you will be in a large community of peers working toward recovery.
What is the family involvement and visitation policy?
Due to current health and safety protocols, on-site family visitation is not permitted. The focus is on the individual's intensive, short-term treatment within the facility.
What kind of aftercare and follow-up support is available?
Urban Recovery provides comprehensive discharge planning that begins on day one. The team works with each client to create a customized aftercare plan, which may include referrals to outpatient programs or sober living environments.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
CARF Accredited
Commission on Accreditation of Rehabilitation Facilities
OASAS Licensed
NY Office of Addiction Services and Supports
LegitScript Certified
Verified Healthcare Provider