Overview
Step by Step Recovery offers a beacon of hope for individuals struggling with addiction in London and across the UK. Their residential facility in Essex, 'The Lighthouse', provides a safe, comfortable, and therapeutic environment near the serene Shoebury East beach. This purpose-built clinic features 11 bedrooms for over 22 clients, fostering a close-knit community with a high staff-to-client ratio. Specialising in a complete continuum of care, they deliver personalised treatment plans that include medically supervised detox, intensive counselling, and evidence-based therapies. By addressing both addiction and underlying mental health issues, Step by Step Recovery empowers clients to build a strong foundation for lasting sobriety, supported by a lifetime of free aftercare. Visit their website here.
Facility
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Amenities & Details
Your First Step is a Conversation
Reaching out can feel overwhelming, but you're not alone. The admissions team is here to listen without judgment and help you understand your options.
- Your call is 100% confidential. Speak with the admissions team.
- There's no commitment to enroll. They're here to answer questions.
- Talk next steps clearly. Discuss costs and what treatment looks like.
Treatment
Levels of Care Offered
Medical Detoxification
Safe, supervised withdrawal.
Residential Treatment
Immersive, 24/7 structured care.
Outpatient & Online
Flexible support for daily life.
Sober Living & Aftercare
Long-term sobriety support.
Approaches
Policies
Family Visits
Family therapy and visiting days are encouraged.
Mandatory Participation
Full engagement in the personalised treatment plan is expected.
Electronics & Smoking
Policies not detailed online; please confirm with admissions.
Cost
Payment Structure
Step by Step Recovery primarily operates on a self-pay basis to keep costs affordable. They do not specify acceptance of private insurance. For those unable to afford private care, they can provide information on potential NHS options.
Discuss Payment OptionsSelf-Pay
Estimates are subject to change. Please call for a precise quote. Payment plans are available.
- Residential (28-30 Days): £5,000 - £15,000
- A deposit for the first two weeks is required before admission.
Reviews
Based on 51 Google reviews
What Clients Appreciate
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Caring Staff: Exceptionally caring, supportive, and relatable staff, many with personal recovery experience.
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Family Atmosphere: Clients feel safe and welcomed in a "family-like" environment.
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Effective Therapy: One-on-one and group therapies are frequently described as life-changing.
"I have just completed 6 weeks at step by step and can not recommend it enough, all the staff were so understanding and supportive and for the first time in my life I feel comfortable in my own skin..."
"I have been to a few rehabs in my time and this is by far the best. From the moment I walked in I felt comfortable and welcomed. The staff are amazing, caring and so supportive... I would recommend this rehab to anyone struggling with addiction."
View additional context from reviews
Negative feedback is extremely rare. The few critical comments are several years old and lack specific details. There are no consistent or recent negative themes, and the overwhelming majority of reviews are positive.
Tip: The program's success is often tied to a client's readiness to engage with both the therapeutic process and the supportive community environment.
Location
Address
Step by Step Recovery (Outpatient)5-7 Cranwood St
London, EC1V 9EE, United Kingdom
Hours
Admissions: Mon-Fri, 9am - 6pm
Residential program operates 24/7.
Frequently Asked Questions
Costs & Admission
What will my costs be for treatment?
For a 28-30 day residential stay, costs typically range from £5,000 to £15,000, depending on the individual's care needs. This all-inclusive price covers medical care, therapy, meals, and lifetime aftercare. Payment plans are available.
Do you accept insurance for substance use disorder treatment?
The website does not mention whether they accept private insurance. They focus on an affordable self-pay model, and NHS options may be available for those who qualify.
Do you provide detoxification services?
Yes, they provide a full medical detox for both drugs and alcohol, supervised 24/7 by their medical team to ensure a safe and comfortable withdrawal process.
Treatment Details
Why choose us? What makes it different?
Key differentiators include being the UK's first purpose-built rehab, having many staff with personal recovery experience, offering lifetime free aftercare, maintaining affordable pricing, and providing a holistic, personalised approach in a comfortable, non-clinical setting.
What substance use disorder treatment programs do you offer?
They treat a wide range of addictions, including alcohol, cocaine, heroin, crack, prescription drugs (Oxycontin), ketamine, cannabis, and methamphetamine, stating they provide care for "all substances."
How do you treat dual diagnosis / co-occurring disorders?
They specialise in treating co-occurring disorders (dual diagnosis). A Consultant Psychiatrist is on staff to ensure mental health conditions are treated concurrently with addiction.
What types of therapies are used?
They utilize a blend of evidence-based and holistic therapies, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), 12-step facilitation, trauma therapy, individual and group counselling, art therapy, yoga, and meditation.
Does this program use the 12-Steps?
Yes, the program incorporates 12-Step facilitation and programming as a key component of the treatment approach.
Is the program faith-based?
There is no mention of the program being faith-based. The approach is described as clinical and therapeutic, incorporating evidence-based practices.
Is Suboxone (MAT) permitted?
The website does not specify their policy on Medication-Assisted Treatment (MAT) like Suboxone. Please discuss this directly with their medical and admissions team.
What is the difference between inpatient and outpatient addiction treatment?
Their inpatient (residential) program requires clients to live on-site for immersive 24/7 care, while their outpatient program allows clients to live at home and attend scheduled therapy sessions at their London or Birmingham clinics.
What types of support and aftercare are available once treatment ends?
They offer extensive, lifetime free aftercare for clients completing a 28+ day program. This includes weekly support groups, relapse prevention, a peer mentoring network, and access to secondary care and sober living housing.
Are there psychiatrists and psychologists on staff?
Yes, a Consultant Psychiatrist is part of the clinical team. The staff also includes highly qualified Level 4 and 5 counsellors.
Is there any follow-up after discharge?
Yes, they provide extensive follow-up through their lifetime free aftercare program, which includes weekly group therapy, a mentoring scheme, and ongoing support from the clinical team.
Daily Life, Rules & Family
How long has this facility been open?
The exact founding date is not listed, but they are noted as being established in 2018.
Is this a closed/locked facility?
Information regarding whether the facility is locked or an open campus is not specified on the website. Please contact admissions for clarification.
Who else will be in treatment with me at your facility? What is their occupancy?
The residential facility has 11 bedrooms and serves adults from diverse backgrounds seeking help for substance use disorders. The total occupancy is over 22 clients, creating a small, supportive community.
What should I bring with me?
A recommended packing list is not provided on the website. It is best to consult with the admissions team before your arrival.
What should I leave at home?
A list of prohibited items is not available online. Please ask the admissions staff for guidance on what not to bring.
Is smoking/vaping allowed?
The facility's policy on smoking and vaping is not stated on their website. Please confirm this with the admissions team.
What is the living situation like?
The residential facility is a comfortable, home-like house in a quiet neighborhood near the beach, designed to feel safe and supportive rather than clinical.
Can I get my own room? bathroom?
No, private rooms are not standard. To maintain affordability, clients are placed in shared rooms with one other roommate after detox. Information on bathroom arrangements is not available.
Can I use my phone or laptop? Is there WiFi?
Details regarding the use of personal electronic devices such as mobile phones or laptops are not provided on the website. It is recommended to clarify this policy upon admission.
Are family visits allowed?
Yes, family involvement is encouraged. The program includes family therapy sessions and designated family visiting days on weekends.
How long will I be there?
The length of stay is tailored to individual needs. Options range from 1-week detoxes and 28-day primary care programs up to 12 weeks, followed by secondary care and sober living options.
Who provides care here? Treatment team? Staff?
Care is delivered by a multidisciplinary team including a Consultant Psychiatrist, Clinical Lead, registered manager, qualified counsellors, recovery workers, 24/7 medical staff, and a full-time chef. Many staff members are also in recovery.
What family involvement is included in the treatment process?
Family support is integral to their program. They offer family therapy sessions and have dedicated family visiting days on weekends to help heal and rebuild relationships.
What is the length of a residential stay?
Residential stays are flexible, ranging from 28-day programs to primary care lasting up to 12 weeks, depending on the clinical recommendation for each client.
What is the layout of the campus?
The residential facility is a single, 11-bedroom home in a quiet neighborhood in Essex. It is purpose-built for rehabilitation and located near Shoebury East beach.
Ready to Take the Next Step?
Their team is available to answer your questions confidentially.
Call NowAccreditation & Support
CQC Registered
Regulated by the Care Quality Commission of England.